Shipping policy

At Cleverness, we ship worldwide from our global fulfillment partners.

 

PROCESSING TIME
All orders are processed within 1-3 business days of payment confirmation. You will receive a shipping confirmation email with tracking information within 2-3 days of your order being dispatched.

 

DELIVERY TIMES

• United States: 8-15 business days
• United Kingdom: 8-15 business days
• Australia: 10-18 business days
• Rest of world: 12-25 business days

Please note: Delivery times are estimates and may be affected by customs clearance, local postal delays, or public holidays. We always aim to deliver within the stated window.

 

TRACKING
Tracking is provided for all orders. You will receive your tracking number by email once your order has been dispatched. Track your order at 17track.net using your tracking number.

 

SHIPPING COSTS
Free standard shipping on all orders.

 

LOST OR DELAYED ORDERS
If your order has not arrived within 30 days of your order date, please contact us at support@cleverness.store and we will investigate immediately. We guarantee either reshipping or a full refund for any lost orders.